Privacy Policy
Effective Date: October 21, 2025
Website: https://ekovegan.com
1. Introduction
Welcome to EKOvegan!
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from ekovegan.com.
By accessing or using our website, you agree to the terms outlined in this policy.
2. Information We Collect
We collect information to ensure a seamless shopping experience and to improve our services.
This may include:
- Personal Information: Your name, shipping and billing address, email address, and phone number.
- Payment Information: Credit/debit card details or payment method data (processed securely through third-party payment gateways - we never store full card numbers)
- Order Information: Purchase history, preferences, and interactions with our store.
- Device & Usage Data: IP address, browser type, device information, and cookies to analyze website performance and enhance user experience.
3. How We Use Your Information
We use your personal data to:
- Process and fulfill your orders.
- Communicate with you about your order, shipping, or customer support.
- Personalize your shopping experience and recommend relevant products.
- Send marketing or promotional messages (only if you opt in).
- Improve our website, detect potential fraud, and enhance security.
4. Sharing Your Information
We value your trust - we do not sell or rent your personal data.
However, we may share your information with trusted third parties who help us operate our business, including:
- Payment Processors (e.g., Shopify Payments, PayPal, Stripe)
- Shipping Carriers (e.g., USPS, UPS, FedEx)
- Analytics & Advertising Tools (e.g., Google Analytics, Meta Ads
- Legal Authorities, if required by law or to protect our rights.
All partners are obligated to use your data responsibly and securely.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Keep your shopping cart active
- Remember your preferences and previous visits.
- Analyze site traffic and user behavior.
You can choose to disable cookies in your browser settings; however, some parts of the website may not function properly without them.
6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes described in this policy or as required by law.
When no longer needed, your data will be securely deleted or anonymized.
7. Your Rights
Depending on your location, you may have the right to:
- Access and review your personal data.
- Request correction or deletion of your information.
- Opt out of marketing communications at any time.
- Withdraw consent for certain types of data processing.
To exercise these rights, please contact us at 📧 support@ekovegan.com.
8. Data Security
We use SSL encryption, secure servers, and Shopify’s certified infrastructure to protect your data.
While we take every reasonable step to ensure security, please note that no online platform can be completely risk-free.
9. Third-Party Links
Our website may contain links to other websites.
We are not responsible for their privacy practices or content.
We encourage you to review the privacy policies of any third-party sites you visit.
10. Children’s Privacy
Our website is not intended for children under 13 years old.
We do not knowingly collect personal data from minors.
If we discover that we have unintentionally collected such information, we will promptly delete it.
11. Updates to This Policy
We may update this Privacy Policy from time to time.
Any updates will be reflected on this page with a revised “Effective Date.”
We encourage you to check this policy periodically to stay informed.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us
- support@ekovegan.com
- Address: 1540 Silver Ln, Carter Lake, IA 51510, United States
- Service Hours: Monday–Saturday, 9:00 AM – 5:00 PM (EST)
✨ EKOvegan — Walk Lightly. Live Kindly.