Payment Methods

Effective Date: November 27, 2025

Website: https://ekovegan.com

At EKOvegan, our priority is to provide a secure and straightforward checkout experience. To ensure the highest level of payment security and seamless processing, we currently exclusively accept payments through the PayPal gateway.

Accepted Payment Method

We utilize PayPal—one of the world's leading electronic payment platforms—to process all purchase transactions securely.

Partnering exclusively with PayPal offers maximum security and flexibility for our customers, allowing you to complete your order in two primary ways:

  1. Payment via PayPal Account: Use your PayPal balance or any funding sources linked to your PayPal account.
  2. Payment via Card (Processed by PayPal): You may use major credit or debit cards (Visa, MasterCard, American Express, Discover) directly through the PayPal gateway, even if you do not have or wish to log into a PayPal account. PayPal acts as the secure processor for your card transaction.

This singular focus on PayPal allows us to maintain superior transactional security and streamline the checkout process for our global clientele.

Payment Security Commitment

The protection of your personal and financial data is paramount to EKOvegan.

  • Data Encryption: All payment information is encrypted using advanced SSL technology during the checkout process.
  • Data Protection: We do not store any credit card details or sensitive banking information on our servers. All payments are processed through the PCI-DSS-compliant PayPal gateway, adhering to the highest industry security standards.

Transaction Currency

All prices displayed on our website are listed and charged in U.S. Dollars (USD).

If you are using an international card or bank account, your bank or card issuer may apply currency conversion rates and foreign transaction fees according to their specific policies.

Failed Payments

If your payment transaction is declined or unsuccessful, please follow these troubleshooting steps:

  1. Verify that your billing address, card number (if paying via card), and expiration date are entered correctly.
  2. Attempt the transaction again or check the balance associated with your PayPal account.
  3. If the issue persists, kindly contact our support team immediately at support@ekovegan.com for prompt assistance.

Contact Information

For questions regarding payments, billing, or refunds, please contact us:

  • Email: support@ekovegan.com
  • Service Hours: Monday–Saturday, 9:00 AM–5:00 PM (GMT-06:00) Central Standard Time (Chicago